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Business Analyst - Software

This role has 3 distinct parts:

Project Initiation

• Understand the end to end business process, issues and challenges.
• Proper measurement of existing process.
• Identify the business strengths and weaknesses and suggest areas of improvement.
• Understanding the System functionality and areas of redundancies and improvement.
• Identify Project Dependencies.
• Ensuring that solutions are in line with client’s requirements as well as the companies goals.
• Preparation of “AS-IS” – “TO-BE” process maps
• Preparation and presentation of the Business Case
• Identify Risks and Benefits based on Feasibility Studies.
• Proper and detailed documentation of existing as well as proposed processes.
• Documentation of Business Requirement Specifications that are easily understood by all stakeholders.
• Documentation of Functional Specifications that are easily understood by the developers.

 

Project Implementation

• Obtaining Sign-off from the relevant stakeholders.
• Aligning project implementation with the IMS Governance policies.
• Ensuring that Change Control documents are completed and acknowledged by the relevant System Owners.
• Facilitation of workshops and JAD sessions
• Ensuring that there exists proper understanding between Technology and Business.
• Management of scope / functional changes as well as the required document changes.
• Manage day to day business process issues.
• The ability to compile adequate test cases based on user and functional requirements.
• Assist in system testing.
• Ensure proper logging of issues identified during testing as well as ensuring the resolution of these issues.
• Assist Project Manager during the Pilot Phase.
• Compiling of Training Content / User Manuals based on the size of the project.

Project Execution

• Assist with enforcing Project deadlines
• Assist with Roll-out and post rollout support (when required).
• Train the necessary support staff and where necessary users.
• Facilitate Post-project reviews


Requirements:
- Bsc Degree in computer Science
- 3 years relevant work experience
 

 

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C#.NET Developers

We are looking for candidates that will perform significant roles in managing, enhancing and developing new modules for enterprise wide systems for our flagship clients.  The systems we have built are used by key users at head-office as well as their clients.  The role offers an opportunity to get broad and deep exposure to systems that have fundamentally supported and contributed to our client’s success as major players in their markets.  Our purpose is to continue to evolve these systems in a way that will contribute to growth in our client’s businesses.


Given the enterprise nature of the role it will offer exposure to a range of technologies some of which are:
1. .NET remoting / Web services / WCF
2. Smart Client Software factory
3. Windows Presentation Foundation (WPF)
4. Active Record
5. Ling2SQL
6. Windows forms (.NET 3.5)
7. Web applications
8. Stored procedures
9. Reporting services
10. Analysis Services
11. Windows services


To this end we are looking for a candidate that has great drive and ambition, has demonstrated a significant hunger and ability to learn, and is interested in enterprise systems and how companies and customer can be positively impacted by system intervention.
The candidate will need to have good analytical skills (system design, problem solving, diagnosis) and communication skills and must have used at least C# and SQL server for at least 2 years to develop complex applications.


Key Functions
- Liaise with client to understand system requirement and business process
- Document requirements
- Diagnose system / data or process issues and address
- Test fixes in a QA environment
- Deploy changes to production environment
- Update call periodically with progress and resolutions
- Maintain documentation, Knowledge bases
- Updates to the QA environment
- Manage client expectations by having Trade off discussions
- Own capacity management
- Co-ordinating of resources both internal and external.
- Document workflow procedures

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